IndoVape | Personal Vaporizers


Dispatch

We will post your shipment within 24hours, if you place the order during weekdays
And the next following Monday, if you place the order during weekends.

Tracking Numbers
After we have completed the dispatch of your shipment, we will update your order with the tracking number/s, and you will automatically receive an email from us. 

Customs and Tax Duties
This is your part of the deal where you must pay accordingly to your country law and designated tax costs. We will do our best to help you, and if any requirements you can let us know what you would like us to do for your shipment.


Shipping Method

We have 2 options for sending your order :

1. Free Shipping
We will post your goods using the shipping company where its most economical, shipping estimated delivery time can be within 30days. This is applicable for hardware and devices only, not available for eliquid purchases. For more info, email us : sales@indovape.com

2. FedEx International
Shipping is capped at $20 for International shipping by FedEx, and in some cases may cost more. Check out the eligible countries below.

International delivery will take 5-6 working days delivery subject to custom clearance, we will not be responsible for any delay of delivery.


Here are some terms within the country where the orders are to be sent to :

Worldwide
Shipping costs may be included for purchases above $50 or weight above 

Japan
For eliquids, must be 0mg. All eliquid shipments to Japan must be via FedEx.

UK and Europe
For eliquids, must be 0mg or Shortfilled for all liquids that are bottled above 10ml for TPD requirements. All purchases that include nic to these regions will be refused and refunded. All eliquid shipments to UK and/or Europe region must be via FedEx.

Singapore
Shipping to Singapore is not allowed at all, we will refuse all orders from Singapore.


INDONESIAN CUSTOMS / MINISTRY OF FINANCE

In order to push the e-commerce international trade, Indonesian Government has made it Free Tax for orders below $100
http://www.beacukai.go.id/berita/aturan-baru-impor-barang-kiriman-bea-cukai-untungkan-penggiat-ecommerce.html

For purchases with a total of above $100, there will be a 7.5% Import Tax charged that you must pay upon receiving your shipment.

We will create a Commercial Invoice for every shipment based on actual cost of pricing, as listed on our website, and accordingly- for free shipping we will also note that the cost of shipping is included.

For more info email us at sales@indovape.com or send chat with us via WhatsApp at +62 8222 0936 888

 

International Shipping Countries and Zones

Maximum Rate shipping via FedEx will cost you $20, available for the following country zones:

USA, Puerto Rico, Malta, Israel, UAE, Poland, Finland, Czech Republic, Liechtenstein, Portugal, Slovakia, Greece, Hungary, Andorra, Faro Islands, Greenland, Italy, Spain, Sweden, Norway, Luxembourg, Netherlands, France, Germany, Denmark, Belgium, Austria, Ireland, England, Monaco, India, Japan, Malaysia, Thailand, Philippines, Indonesia, Taiwan, Korea, Vietnam

Some other countries may be charged more due to distance and, where we have also subsidized the shipping cost are:

Saipan, Brunei Darussalam, New Caledonia, New Zealand, Papua New Guinea, Timor-Leste, Fiji, Guam, Cambodia, Cook Is., Laos, Marshall Islands, American Samoa Islands, Micronesia, Palau, Samoa, Saipan, French Polynesia, Tonga, Wallis Archipelago Futuna Islands, Vanuatu (starting fee $29)

British Virgin Is., Uruguay, Venezuela, Trinidad And Tobago, Sri Lanka, El Salvador, Peru, Bangladesh, Honduras, Costa Rica, Colombia, Domincan Rep., Panama, Pakistan, Argentina, Chile, Aruba I., Anguilla, Antigua and Barbuda, Barbados, Bahamas, Paraguay, Bermuda, Bolivia, Belize, Benaire Island, Bhutan, Dominica, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Caimas, Is., Curacao I. (Netherlands), Maldives, Martinique, I., Virgin Is., Monterey Eleuthera, Nepal, Nicaragua, Nevis I., Saint-Bartremy Island, Saint Kitts, St., Saint Lucia, San Marco Island, Saint Vincent And Grenadines Island, Santa Yustati Marsden, Suriname, Turks And Caicos Is., Tokelau, Jamaica (starting fee $43)

Gibraltar, Ukraine, Turkey, Tunisia, Slovenia, Saudi Arabia, Nigeria, South Africa, Morocco, Mauritius, Romania, Qatar, Ghana, Bahrain, Egypt, Jordan, Albania, Algeria, Afghanistan, Oman, Azerbaijan (CIS), Ethiopia, Estonia, Bulgaria, Benin, Iceland, Republic of Bosnia and Herzegovina, Botswana, Bourkina-faso, Burundi, Togo, Eritrea, Cape Verde Islands, Gambia, Congo, Democratic Republic of the Congo, Georgia, Kazakhstan, Republic of Montenegro, Djibouti, Kyrgyzstan, Guinea, Gabon, Zimbabwe, Cameroon, Côte d ‘ Ivoire, Croatia, Kenya, Latvia, Lesotho, Lithuania, Liberia, Libya, Reunion, I. De La, Rwanda, Madagascar, Malawi, Mali, Macedonia, Mauritania, Moldova, Mozambique, Namibia, Niger, Republic of Serbia, Cyprus, Seychelles, Swaziland, Tanzania, Uganda, Uzbekistan, Syria, Armenia, Yemen-Arab States, Iraq, Zambia, Chad  (starting fee of $41)

Mexico, Canada countries (Max capped shipping fee of $21)

Australia (Max capped shipping fee of $24)